The Process Management Program

This module uses a supply chain simulation to concentrate on the structural, functional and operational aspects of making logistics decisions.

With the intent to reduce non‐good quality costs to zero, we will focus on:

• How to design the optimal network
• How to carry out quality demand management
• How to continuously improve internal/external supply chain processes which lead to the right logistics decisions
• Which trade-offs to weigh between transportation, warehousing and inventory costs

This module introduces supply chain management and integrated logistics management as an inseparable business eco-system: a supply chain logistics value web.
With a focus on the business of supply chain and logistics, SCL OPERATIONS covers the following 4 topics:

• Managing Supply: buying, purchasing and the procurement cycle | designing a procurement cycle
• Manufacturing and Operations: issues surrounding manufacturing | major factors manufacturers need to account for
• Transportation and Logistics: logistics networks, transport and handling factors | process flow
• Retail Considerations: value drivers and value disruption | distribution-based consumption as the new normal

This is a self-directed module: participants will go through the content in each section and then focus on a practical exercise using the framework provided in a workbook.

This module focuses on integrated processes as competitive advantage with emphasis on value creation. SCL Management covers four topics:

• Supply Chain Management: Major Factors, SCL Alignment | Supply Chain Mapping
• Integration: Global value chain leadership, Drivers for Success | Aptitude to Lead as an SCL Professional
• Business Processes: Flow patterns, Market dynamics, Customer Point-of-View | Customer Value Creation
• Global SCM: Complexity, Critical Issues | Supply Chain Logistics as a Global Reality

This is a self-directed module: participants will go through the content in each section and then focus on a practical exercise using the framework provided in a workbook.

This module focuses on the critical issues inherent in global supply chains. Key topics include

• Information Technology: IT, Organizational and Social PoVs, Data | Technological Challenges
• Measuring Performance: Data, Effectiveness, Efficiency and Adaptability, Strategic Leadership Focus | Value Creation
• Quality Management: Management Principles, Sustaining the Organization’s Culture | Customer Satisfaction
• Socially Responsible Supply Chain Management: Corporate Social Responsibility, Balancing the 6 Vs | Sustainability Strategy

This is a self-directed module: participants will go through the content in each section and then focus on a practical exercise using the framework provided in a workbook.

This module uses cases, diagnostic tools and simulations to enhance your strategic decision-making skills. It leads you to develop helpful concepts in terms of leading organizations and implementing change. Learning objectives include:

• Key topics for 21st century leadership skills development: Sustainability, Organizational Resistance, Being a Change Agent.
• Three key concepts of leadership are addressed: Power, Influence and Action
• The simulation gives you hands-on experiential skills by putting you directly into the multiple complex issues that companies face when dealing with shifting market demands.

This is a self-directed module: participants will go through the simulation, and create a Leadership Portfolio using the analytical exercises provided in a workbook.

This module explores how values are intertwined in our decision-making. An overall conceptual framework will guide this exploration of the many facets of professional ethics:

• recognizing the influences of values on corporate behavior
• learning why people behave unethically and how to balance ethics and the “bottom line”

This module uses journaling to deliver the learning outcomes: self-reflective exercises help you create a toolkit for critical decision-making guiding-principles for yourself to use through all stages of your career.

Additionally, it highlights the importance of credibility in ethical leadership, how to lead teams with multiple perspectives and different viewpoints, and provides tools you can use to do the right/good thing in difficult situations.

This is a self-directed module: participants will work through the course material and build a toolkit portfolio using the workbook provided.

Team Dynamics & Leadership

This is a group-based module, where you will work with a peer cohort in facilitated group sessions* (online).

Members of your cohort are all going through the same baseline training and professional development that this program provides, and will become a part of your P.Log community of professionals.

This experiential learning module uses a simulated team environment, followed by a real team working virtually as a group. The simulated team introduces team dynamics and their effect on the work or project at hand. These concepts are then applied and experienced directly in the real-team environment. Learning outcomes include:

• team-based decision making
• importance and process of enhancing trust and interpersonal relationships on a team
• conflict resolution on a team
• leadership skills required for team success
• contextual leadership: how a team can deal with change and develop a new-strategy ‘mid-stream’

You will be assigned to a team, and will work with your team and a facilitator to engage in team dynamics experientially in real time, while completing assigned team projects.

This module is scheduled three times a year, with the online facilitated sessions held once a week: on a weeknight from 7:00 – 9:00 p.m. EST (total of three facilitated group sessions).

* Read our policy about expected standards of professional conduct in a group setting.