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The Logistics Institute

Topic 2: Operations

Topic 2: Operations

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Good Logistics Practices: Define personal and company objectives; Modify company procedures to meet standards; Address and remedy performance gaps among employees

Operating Procedures: Physical distribution procedures; Importance of procedure education and compliance; How to effectively revise procedures

Controlling Budgets: Be able to present realistic information in budgets; Understand the difference and importance of fixed and variable costs; Be able to negotiate timely action to deal with real variances; Be able to generate a projection of these variances in real time

Operations Floor Safety: Understand the rules and regulations of forklift safety; Be able to develop equipment procedures; Have the tools to create certification programs for forklift operation

Managing Personnel: Identify real personnel problems; Maintain policy compliance; Maintain an effective resolution process; Create a non-confrontational environment

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