I learned strategic tools and behaviours to increase trust with individuals, teams, suppliers, and organizations.
2020 SC-SRM Recipient
SC Certification Program
Online, Self-Directed
Credential Earned: SC-SRM Designation
By completing this program, participants will earn the SC-SRM [Supply Chain Supplier Relationship Management] designation.
The SC-SRM is a public statement of competence as a supplier relationship management strategist.
SC Certification Programs: Strategic Leadership in the 21st Century
While global business continues to become more complex due to big data, predictive analytics, increased security requirements and global management needs, 21st century supply chains need to be resilient, not just robust, and resilience competencies are required to meet these ever changing demands.
The Supply Chain [SC] Certification Program is a series of professional designations in specialized areas that will equip supply chain logistics professionals with the competencies required to implement a resilient supply chain strategy while discovering new opportunities to succeed in the face of constant challenge, change and opportunity.
The first program in our series of SC programs is the Supplier Relationship Management Program.
Supplier Relationship Management [SRM] is the discipline of strategically planning for, and managing, all interactions with third party organizations that supply goods or services to an organization to maximize the value of those interactions. Emphasis is on managing relationships, and not on managing suppliers.
This program draws from the most current approaches to managing supplier relations, going beyond traditional procurement and purchasing to include relationship dynamics, psychology and analytics. As a competency-based program, SRM provides the most appropriate tools to enhance interactions with suppliers.
SRM is a competency-based program designed and developed by Accelor Training, a Toronto-based company, and delivered through the Logistics Institute as the first of several specialized SC-Certification Programs.
I gained a better understanding of the structure and elements required for thoughtful communication, including an awareness of how the message can be recieved by the other party, and how to adjust so as to procure the desired results.
2020 SC-SRM Recipient
I gained a new method, and also a downloadable diagnostic tool and framework for evaluating suppliers that I can now use on an ongoing basis at work.
2020 SC-SRM Recipient
I particularly liked the section around the supplier perspective of behaviour and risk—it provided a different thought perspective to put yourself into the supplier’s shoes to get a glimpse of what they must be thinking.
2020 SC-SRM Recipient
Program Content
There are 12 online modules in this program, with a total time commitment of approximately 30 hours. This is a self-directed, work-at-your-own-pace program. For certification purposes, it must be completed within 60 days.
| Supply Market Analysis | to understand how to analyse the structure of a supply market, establish topline competitive drivers and engage with the market as it currently exists |
| Product Analysis | to understand how product or service needs are different from specification; the types of specification and how to conduct a needs requirement analysis |
| Category of Supply | to learn how to undertake a supplier risk assessment and create a spend profile; using these to develop a strategic approach to market |
| Supplier Marketing | how to create a marketing plan, select appropriate key messages and play to your organizational strengths |
| Conditioning | understand how to build a conditioning framework and diagnose when conditioning techniques are being utilized against your organization. Reviewing how conditioning fits within the broader marketing and engagement plan |
| Communications | understand how to build a supplier communication plan |
| Supplier Diagnostics | how to categorize suppliers and use their behaviors to diagnose their prioritization of your organization. Review a list of key behaviors together with ideas on responses |
| Metrics and KPIs | how to create effective supplier score cards, guidelines for creating KPIs and selling them internally and externally |
| Measuring Value | how to align KPIs to value created by suppliers, thoughts on rewarding value-added behaviour and tracking real value creation |
| Trust | understanding the key elements of trust, why it is important for suppliers to trust you and how to quickly and effectively build trust |
| Assertive Behavior | how to diagnose assertive behavior, ensure you obtain your objectives and understand how to manage others appropriately |
| Persuasion | understand the key elements of persuasion, how to push for value and deliver against objectives |
Successful completion of the online modules in this program leads to earning the SC-SRM professional designation.
An official tax receipt will be issued for income tax purposes for module fees paid, as allowed by the CRA.
Simon’s consulting company, Accelor Training, currently delivers the Supplier Relationship Management Program for the Logistics Institute. Candidates completing this program will earn the Logistics Institute’s SC-SRM designation.
Subject Matter Expert: Simon Brown, BSc MBA CMC CTDP MAPM P.Log
Simon has delivered supply chain transformation projects in a broad range of industries. His experience leading clients through challenging sourcing and transformation projects positioned him to be able to provide the optimum SRM toolset using a combination of best practice and academic research to managing Supplier Relationships.
Simon’s industry experience spans sectors, including FMCG, Healthcare, Retail, Financial & Insurance, Mining, and Oil & Gas.
Supply Chain Management
– Led three year SCM transformation creating and redefining entire supply chain from source of supply through to
customers. Redefining all relationships and implementing new ERP and SCM systems.
– Developed automated materials handling operation reducing invoice time from 30 days to real time
– Retrained and refocused strategic change team to deliver cross business change programs
Change Management
– Created online training academy leveraging focused assessed modules
– Conducted over 200 supplier reviews building out methodology to assess and evaluate the true value derived from
suppliers and their interactions.
– Restructured a number of supplier markets including coffee and tea, Italian specialty, candy and pies
Consulting
– Served as lead consultant supporting oil and gas team transform their Strategic Procurement operations
– Developed training academy for mid sized Gas organization, improved employee retention and promotability
– Led evaluation of supplier performance and relationship and spearheaded new methodology to enhance supplier value proposition
– Conducted contract reviews troubleshooting issues and resolving them with suppliers
A Graduate of Portsmouth University (UK) with an Masters in Business Administration and a P.Log, he is passionate about maximizing the value each individual gets from their interactions.
SC-SRM Designation
All professional designations are owned and maintained by the Logistics Community of Interest under the stewardship of the Logistics Institute. Professional designations are registered trademarks of the Logistics Institute.
The SC-SRM™ designation belongs to the Logistics Institute as a trademarked asset. SC-SRM™ professionals are members of the Logistics Institute. Earning the SC-SRM™ designation entails successful completion of the Supplier Relationship Management program, which is designed to meet the certification requirements set by the Professional Review Board of the Logistics Institute. All program content is developed by partners, who own and deliver that content under license to the Logistics Institute.
Designations must be renewed on an annual basis for continued use of the trademark. The professional year for all designations runs from November 1 – October 31.
| General | $ 165.00 |
| P.Log Members | Auto-Renewed with P.Log Renewal |
The Logistics Institute has the mandate to foster business, trade and economic developments between and among supply chain logistics professionals to sustain global trade built on an even playing field, led by competent and ethical certified professionals, based on the fundamental conviction that global trade can only be sustained at the human level by practitioners and professionals who are capable of building trust.