The Process Management Program

A self-directed, online certification program with 7 modules to be completed in 2 years or less.
Certification earned: the P.Log. Designation [Professional Logistician]

What you gain:

  • Elevate your process management excellence through fresh perspectives
  • Develop a systems-thinking mindset to broaden your analytical capabilities
  • Tackle critical issues affecting modern-day supply chain and logistics operations
  • Enhance your decision-making skills by examining your values and leadership style
  • Master modern techniques for collaboration and deepen your understanding of its importance
  • Unlock your leadership potential and gain a better understanding of motivations and behaviours.
  • Earn the internationally recognized Professional Logistician (P.Log.) Designation

Program Content

This program contains 6 fully online modules accompanied by a virtually-hosted capstone qualifier.

It is recommended you take each module in sequence.

Collapsible content

Logistics Process Diagnostics

In this module you will learn how to:

  • Design the optimal network
  • Carry out quality demand management
  • Improve internal/external supply chain processes
  • Analyze transportation-warehousing-inventory costs

Logistics Operations

The Logistics Operations module explores:

  • Managing supply
  • Manufacturing and operations
  • Transportation and logistics
  • Retail considerations

Logistics Management

The Logistics Management module builds on your skills in:

  • Supply chain management: alignment and process mapping
  • SCL Process Integration
  • Competition: market dynamics and customer value creation
  • Globalization: supply chain logistics as a global reality

Critical Issues

Critical Issues explores the challenges faced by the SCL industry and provides you an effective toolkit in addressing issues in:

  • Information technology
  • Measuring performance
  • Quality management
  • Socially responsible organizations

Leading to Succeed

Explore how you lead, regardless of your title or position. Explore topics like:

  • Leadership issues: sustainability and organizational resistance
  • Critical leadership: power, influence and action
  • Being a Change Agent

Values and Leadership

"Find your why" in this module focused on helping you to understand how values plays a foundational role in all aspects of your organization and career.

This module looks at the following topics:

  • Values and decision-making
  • Influence on behaviour
  • Importance of credibility to leadership
  • Leading teams with multiple perspectives
  • Making right [ethical]/good [economic] decisions

Team Dynamics

This capstone qualifier is the final module, online and self-directed.

You will work on a virtual team to build the following skills:

  • Team-based decision making
  • Enhancing trust and interpersonal relationships
  • Conflict resolution
  • Leadership for team success
  • Contextual leadership: dealing with change and developing a new strategy ‘mid-stream’

Program Overview

This program emphasizes practical learning, including video lectures, simulations, and case studies, that reinforce your learning by applying the concepts in real-time. By improving efficiencies and better integrating end-to-end processes, you will be able to boost your own success and development, as well as the value you bring to your company.

Moreover, the program content provides insights into process management and SCL excellence capabilities, making you more effective in contributing to your company's success. With a focus on personal career growth and success, this program seeks to round off your skills in leadership, collaboration, and decision-making, enhancing your overall competency as a professional.

Enrolling in The Process Management Program will give you a competitive edge in your field, with the confidence to lead from any position and enhance your strategic-thinking, problem-solving, and personal leadership skills. Don't miss this opportunity to transform your career and become a Professional Logistician with the prestigious P.Log. designation.

Format & FAQs

How do I register?

  • Select your option from below (bundle/full program, or module-by-module).
  • Select "Add to Cart" and follow the checkout process.
  • Access to your learning platform will be made available 1 business day after registration.
  • At this time, registration is not available for Team Dynamics. Our team will reach out to you when it is time to schedule the module.

What is the format of the program?

  • Six (6) modules followed by one (1) capstone module: all are self-directed.
  • Information presented through readings, videos.
  • Show your learning through submitting workbooks that require you to apply the knowledge you've learned.
  • You can take the modules back-to-back or take a break between modules.

What if I need a break between modules?

Go ahead! The full program must be completed within 2 years of starting, but that leaves time if you hit a busy season and need a break.

What is the time commitment for the program?

  • We recommend 4hrs per week, for 4 weeks for each module.
  • Regardless of your program option, all modules must be completed within 2 years.
  • Start any time.
  • All self-directed modules available 24/7, whenever you need them.

Are there prerequisites?

  • No pre-requisites to starting.
  • 5-years experience recommended for receipt of designation.

Do you provide education tax receipts?

  • Yes! A receipt for your payment will be provided during tax season for you to submit to the CRA with your income taxes.

Questions about the program or content?