The Process Management Stream

A specialized stream within the Supply Chain Logistics Optimization program for candidates with prior learning and Logistics Specialist certification.

Program Overview
Practical applications and tools to optimize global supply chains and logistics processes
- Supply chain scenario planning
- Quality management with customer focus
- Leading and managing change
- Team dynamics and conflict resolution
Program format
- 4 modules: taken in any order
- 100% online
- Self paced; self directed
- 4 weeks to complete each module
- Average time commitment: 4 hours per week
- Complete the program in 1 year
- Pre-requisites: candidates must have completed the LS Certification Program

1 3

Program Content & Registration

Module 2: Logistics Management

Real-World, Scenario-Based Supply Chain Training

In this experiential supply chain module, you'll work through four detailed, hands-on exercises simulating real-world logistics and operations challenges across:

Supply Management & Procurement Planning
Manufacturing & Operations Coordination
Transportation & Logistics Flow Optimization
Retail & Distribution Strategy

Each exercise requires you to analyze, plan, map, and justify your decisions, mimicking real-world responsibilities in supply chain management roles.

What You’ll Learn
Through immersive, scenario-based exercises, you'll build ready to use skills to:

Plan and manage complex procurement cycles
Coordinate manufacturing and operations for efficiency
Map, analyze, and optimize logistics and transportation flows
Adapt supply chains to disruptions and changing market demands
Apply process thinking and strategic decision-making
Integrate leadership, communication, and collaboration into supply chain planning

👉 REGISTER FOR LOGISTICS PROCESS MAPPING

Module 3: Supply Chain Issues

Critical Thinking for Modern Supply Chain Challenges

This analytical module explores critical issues impacting modern logistics, including data strategy, performance measurement, and sustainable systems. You'll work through four scenario-based exercises in:

Supply chains and information technology
Balanced performance measurement
Sustainability and strategic impact
Quality management in customer-focused systems

Each exercise demands a deep-dive into real logistics issues that demand innovation and strategic thought.

What You’ll Learn
You’ll gain practical skills to:

Use analytics for traceability, responsiveness, and supplier collaboration
Apply Balanced Scorecard thinking to align strategy with results
Design sustainable supply chains balancing cost and ethics
Maintain quality while adapting to customer variability
Identify trends and tech shaping supply chain evolution

👉 REGISTER FOR SUPPLY CHAIN ISSUES

Module 6: Leading & Managing Change

Practical Change Management for Logistics Leaders

In this practical leadership module, you’ll work through four in-depth exercises that guide you through the challenges of leading change, managing teams, and developing your own leadership style in real-world business settings:

Leading proactive and reactive change through simulations
Understanding professional competencies and leadership principles
Applying leadership styles in a range of organizational scenarios
Building vision, trust, and alignment using Kotter’s change model

Each exercise focuses on applying leadership theory to practice - sharpening your ability to influence, adapt, and guide others through complexity.

You’ll learn to:

Lead organizational change in both urgent and non-urgent contexts
Understand and apply your own leadership style effectively
Identify strengths, gaps, and growth areas in your leadership profile
Ideate how to handle resistance, build coalitions, and communicate change
Anchor new ways of working into organizational culture for lasting results

👉 REGISTER FOR LEADING & MANAGING CHANGE

Module 7: Team Dynamics: Leading Through Collaboration

Team Dynamics and Collaborative Leadership

Experiential and scenario-based module: this highly immersive module focuses on teamwork, leadership, and decision-making under pressure.

Drawing from a detailed simulation (The Canoe Trip), you'll explore how real people—with different roles, values, and styles—interact in high-stakes environments.

You’ll complete a comprehensive workbook that explores:

Group communication and team dynamics
Conflict resolution and consensus building
Feedback, behaviour, and leadership development
Logistics decision-making under emergency conditions
Team risk management and action planning

The exercises challenge you to assess yourself and others, navigate complex group scenarios, and develop high-performing team practices.

You’ll learn to:

Navigate personality differences and foster inclusive team dynamics
Develop leadership approaches for diverse, high-pressure contexts
Apply decision-making frameworks to real logistics and reverse flow scenarios
Resolve conflict constructively and build trust across team roles
Create actionable team charters and ethical guidelines for performance
Build consensus while respecting individual differences and managing risk

👉 REGISTER FOR LEADING THROUGH COLLABORATION

On Successful Completion

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Frequently Asked Questions

How to Register

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After you Register

You'll receive access to your e-learning account & first module instantly.

Module access emails contain links.
Keep an eye on your junk folder in case your email settings block the emails.

An official receipt will be issued for income tax purposes.

Time Commitment

Pre-requisites: LS Certification Program
4 modules, all 100% online
4 weeks to complete each module
average time commitment of 4 hours per week
work at your own pace within the 4 weeks
take a break between modules if needed

P.Log. Certification Requirements

complete program in no more than one year