The Logistics Institute
Decision-Making Tools
Decision-Making Tools
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Structured Problem-Solving for Operational Excellence
In this hands-on module, you’ll work through a full-cycle creative process using the Simplex 8-step framework to solve a real supply chain problem from your own experience. You’ll be guided to:
- Frame and define complex, real-world problems
- Map the causes, obstacles, and implications
- Generate and evaluate multiple solution ideas
- Build a concrete and implementable action plan
- Anticipate resistance and gain stakeholder support
- Strategize your implementation with tools to overcome inertia and risk
Each step helps sharpen your decision-making, creativity, and strategic planning skills.
What You’ll Learn
- Use divergent/convergent thinking to explore real problems
- Build and evaluate creative supply chain solutions
- Develop an action plan backed by stakeholder insights
- Anticipate resistance and drive implementation
- The Simplex Template that can be use to apply to any problem you face
This module is part of the Supply Chain Logistics Optimization Program, ideal for professionals looking to gain practical, experiential training in supply chain and logistics, and those preparing for leadership roles.

Registration FAQs
On registration, access is provided instantly through an e-learning account. You will receive an email with the link to your account. If you don't see it in your inbox, please check junk/spam folders.
This module is eligible for an income tax receipt. It will be emailed to you within a few business days.
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