Logistics Specialties

Your problem-solving toolkit

This module focuses on common problems faced in logistics operations. It uses the unique Simplex method to provide a practical template that guides you through pinpointing a problem, exploring possible solutions, weighing their merits to reach the ideal solution, and creating an action plan for it.
Learn to use this template experientially, and walk away with a ready-to-use version you can use in your own workplace. 
Choose any one of five logistics specialties that suit your role: Inventory, Operations, Safety, Service, Transport.
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The Logistics Institute

Logistics Problem-Solving

Logistics Problem-Solving

Regular price $650.00 CAD
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Specialty Topics & Content

INVENTORY

This specialty covers the following sub-topics:

1. Good Logistics Practices: 

Define personal and company objectives; Modify company procedures to meet standards; Address and remedy performance gaps among employees

2. Scheduling Resources:

Successfully forecast weekly resources; Increase demand for resources; Resolve discrepancies

3. Assembling Orders:

Effective order picking procedures; Methods for correctly picking products; Methods for reducing product shortages; Efficient guidelines for assembling orders; Methods for proper vehicle loading

4. Controlling Inventory:

Efficiently reconcile inventory; Plan inventory around projected demand; Create effective space utilization

5. Product Damage:

Understand the costs of damage to you and your customer; Learn how to minimize damage; Understand packaging limitations and restrictions

OPERATIONS

This specialty covers the following sub-topics:

1. Good Logistics Practices: 

Define personal and company objectives; Modify company procedures to meet standards; Address and remedy performance gaps among employees

2. Operating Procedures:

Physical distribution procedures; Importance of procedure education and compliance; How to effectively revise procedures

3. Controlling Budgets:

Be able to present realistic information in budgets; Understand the difference and importance of fixed and variable costs; Be able to negotiate timely action to deal with real variances; Be able to generate a projection of these variances in real time

4. Operations Floor Safety:

Understand the rules and regulations of forklift safety; Be able to develop equipment procedures; Have the tools to create certification programs for forklift operation

5. Managing Personnel:

Identify real personnel problems; Maintain policy compliance; Maintain an effective resolution process; Create a non-confrontational environment

SAFETY

This specialty covers the following sub-topics:

1. Good Logistics Practices:

Define personal and company objectives; Modify company procedures to meet standards; Address and remedy performance gaps among employees

2. Operations Floor Safety:

Understand the rules and regulations of forklift safety; Be able to develop equipment procedures; Have the tools to create certification programs for forklift operation

3. Health Safety & Environment:

Proper and efficient environmental protection; An effective company health and safety program

4. Managing Personnel:

Identify real personnel problems; Maintain policy compliance; Maintain an effective resolution process; Create a non-confrontational environment

5. Scheduling Resources: 

Successfully forecast weekly resources; Increase demand for resources; Resolve discrepancies

SERVICE

This specialty covers the following sub-topics:

1. Good Logistics Practices:

Define personal and company objectives; Modify company procedures to meet standards; Address and remedy performance gaps among employees

2. Customer Service:

Maintain effective and efficient customer service standards; Provide necessary service information; Solve issues which cause service variances

3. Customer Complaints:

Understand customer expectations; Develop problem solving and communication skills; Create resolution guidelines

4. Scheduling Resources: 

Successfully forecast weekly resources; Increase demand for resources; Resolve discrepancies

5. Product Damage:

Understand the costs of damage to you and your customer; Learn how to minimize damage; Understand packaging limitations and restrictions

TRANSPORT

This specialty covers the following sub-topics:

1. Good Logistics Practices:

Define personal and company objectives; Modify company procedures to meet standards; Address and remedy performance gaps among employees

2. Selecting the Carrier:

Effectively manage company’s carriers; Efficiently match customers with carriers; Develop a system to monitor carrier performance

3. Scheduling Carriers:

Create workable schedules for carriers and resources; Make adjustments for emergency situations and to monitor carrier performance

4. Assembling Orders:

Effective order picking procedures; Methods for correctly picking products; Methods for reducing product shortages; Efficient guidelines for assembling orders; Methods for proper vehicle loading

5. Scheduling Resources: 

Successfully forecast weekly resources; Increase demand for resources; Resolve discrepancies

FAQs

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LS CERTIFICATION

Completing this module gives you one credit towards earning the LS designation.